Beautycounter orders are processed, shipped, and delivered on business days: Monday–Friday (excluding weekends and major holidays). During promotions, holidays, and at the end of each month, shipments may be delayed slightly due to high order volumes.

For orders shipped to addresses in Canada, shipping charges are based on the total Order Value.

Our estimates of average delivery times are based upon information provided by our shipping carriers. Our shipping partners are experiencing extended delivery timeframes due to global shipping challenges. Standard Ground delivery is not guaranteed by the carrier but typically occurs within 7 business days after the order has been processed. Orders shipped via Expedited delivery typically occurs within 3 business days after the order has been processed. For the most up-to-date delivery estimate, check the tracking number found on your shipping confirmation email. Refunds are not being issued for delays in shipping during this time. We currently have 2 available shipping speeds outlined below.