Shipping, Handling and Processing
Beautycounter orders are shipped on business days: Monday–Friday (excluding major holidays).
During promotions, holidays, and at the end of each month, shipments may be delayed slightly due to high order volumes.
Countersun Mineral Sunscreen Mists (3 oz. and 6 oz.) are not eligible for 2nd Day and Next Day shipping and must ship via Standard Ground. Therefore, it cannot be shipped to Alaska, Hawaii and Puerto Rico.
Shipping charges are based on order value and are summarized in the table below:
|Up to $250||$5.95||$12.95||$19.95
|$250.01 to $500||$12.95||$19.95||$29.95
|$500.01 to $750||$24.95||$34.95||$39.95
STANDARD GROUND: Orders are typically processed in 1-2 business days depending on product availability.
- Orders shipped Standard Ground are typically delivered in 2-5 days.
- Orders under 3 lbs are generally shipped via DHL Expedited Max.
- Orders over 3 lbs are generally shipped via FedEx Ground or Home Delivery.
- Orders for P.O. Boxes will be shipped via USPS and are delivered within 5-14 business days.
- Orders for APO/FPO/DPO and US territories are delivered within 14-21 days via USPS.
2nd DAY: Orders placed by 2:00 PM EST Monday through Friday will be processed and shipped the same day depending on product availability. Orders placed after 2:00 PM EST will be processed and shipped the next business day.
- Orders shipped via 2nd Day are delivered within 2 business days from the order ship date.
- Orders for P.O. Boxes, APO/FPO/DPO and US territories are not eligible for 2nd Day service.
NEXT DAY: Orders placed by 2:00 PM EST Monday through Friday will be processed and shipped the same day depending on product availability. Orders placed after 2:00 PM EST will be processed and shipped the next business day.
- Orders shipped via Next Day are delivered within 1 business day from the order ship date.
- Orders for P.O. Boxes, APO/FPO/DPO and US territories are not eligible for Next Day service.
For orders shipped to Puerto Rico, a single rate applies, regardless of order value:
|All Puerto Rico Orders||$19.95||$39.95
USPS PRIORITY: Delivery occurs 10 to 14 business days after your order is processed.
USPS EXPEDITED: Delivery occurs two to five business days after your order is processed.
Estimated Delivery Dates
Our estimates of average delivery times are based upon information provided by our shipping carriers. Standard Ground delivery is not guaranteed by the carrier, but will occur in 2-5 business days for most orders. Orders shipped via 2nd Day and Next Day are guaranteed commencing on the first business day after the order was shipped. For the most up to date delivery estimate, check the tracking number found on your shipping confirmation email.
Discounted Shipping Rate Offer
For our Band of Beauty members, we offer free shipping on orders over $100. Free shipping does not apply to expedited shipping services or shipments to US territories. For more information on Band of Beauty click here
A Consultant enrollment order is a flat shipping rate of $5.95.