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Shipping, Handling and Processing

Beautycounter orders are processed, shipped, and delivered on business days: Monday–Friday (excluding weekends and major holidays).
Countersun Mineral Sunscreen Mists (3 oz. and 6 oz.) are not eligible for 2nd Day and Next Day shipping and must ship via Standard Ground. Therefore, it cannot be shipped to Alaska, Hawaii and Puerto Rico.

Holiday Shipping Cut-off Dates

To receive your shipment for delivery by December 24th, we recommend placing your order before the below cut off dates and times.
Shipping Method Holiday Cut-off Date
Standard Ground Monday, December 16th by 11:59 PM EST/8 PM PST
2nd Day Friday, December 20th by 1 PM EST/10 AM PST
Next Day Monday, December 23rd by 1 PM EST/10 AM PST

Estimated Delivery Dates

Our estimates of average delivery times are based upon information provided by our shipping carriers. Standard Ground delivery is not guaranteed by the carrier, but will occur in 2-5 business days after the order has processed for most orders. Orders shipped via 2nd Day and Next Day are guaranteed commencing on the first business day after the order was shipped. For the most up to date delivery estimate, check the tracking number found on your shipping confirmation email.
During promotions, holidays, and at the end of each month, shipments may be delayed slightly due to high order volumes.
STANDARD GROUND: Please allow 1-2 business days for processing depending on product availability.
  • Orders shipped Standard Ground are typically delivered in 2-5 business days after processing.
  • Orders under 3 lbs are generally shipped via DHL Expedited Max.
  • Orders over 3 lbs are generally shipped via FedEx Ground or Home Delivery.
  • Orders for P.O. Boxes will be shipped via USPS and are delivered within 5-14 business days.
  • Orders for APO/FPO/DPO and US territories are delivered within 14-21 days via USPS.
2nd DAY: Orders placed by 1:00 p.m. EST Monday–Friday will be processed and shipped the same day depending on product availability. Orders placed after 1:00 p.m. EST will be processed and shipped the next business day.
  • Orders shipped via 2nd Day are delivered within 2 business days from the order ship date.
  • Orders for P.O. Boxes, APO/FPO/DPO and US territories are not eligible for 2nd Day service.
  • Expedited shipping does not include weekend delivery.
NEXT DAY: Orders placed by 1:00 p.m. EST Monday–Friday will be processed and shipped the same day depending on product availability. Orders placed after 1:00 p.m. EST will be processed and shipped the next business day.
  • Orders shipped via Next Day are delivered within 1 business day from the order ship date.
  • Orders for P.O. Boxes, APO/FPO/DPO and US territories are not eligible for Next Day service.
  • Expedited shipping does not include weekend delivery.

Shipping Rates

Shipping charges are based on order value and are summarized in the table below:
Order value Standard Ground 2nd Day Next Day
Up to $250$6.95$12.95$19.95
$250.01 to $500$14.95$19.95$29.95
Over $500$29.95$39.95$44.95

For orders shipped to Puerto Rico, a single rate applies, regardless of order value:
Order value USPS Priority USPS Express
All Puerto Rico Orders$10.95$39.95

USPS PRIORITY: Delivery occurs 10 to 14 business days after your order is processed.
USPS EXPEDITED: Delivery occurs two to five business days after your order is processed.

Discounted Shipping Rate Offer

For our Band of Beauty members, we offer free shipping on orders over $100. Free shipping does not apply to expedited shipping services or shipments to US territories with the exception of Puerto Rico. For more information on Band of Beauty click here.
Shipping for Consultant enrollment orders will vary based on service level as noted below.
Standard Ground 2nd Day Next Day
$6.95 $12.95 $19.95