Beautycounter

Shipping, Handling and Processing

Beautycounter orders are processed, shipped, and delivered on business days: Monday–Friday (excluding weekends and major holidays).
Countersun Mineral Sunscreen Mists (3 oz. and 6 oz.) and the Hand Savior Radiance Boosting Serum + Hand Sanitizer are not eligible for Expedited and Express shipping and must ship via Standard Ground. Therefore, they cannot be shipped to Alaska, Hawaii, Puerto Rico, Guam & APO/FPO.
Countersun Mineral Sunscreen Mists (3 oz. and 6 oz.) and the Hand Savior Radiance Boosting Serum + Hand Sanitizer are not eligible for shipment to P.O. Boxes and must be shipped to a physical address.

Estimated Delivery Dates

Our estimates of average delivery times are based upon information provided by our shipping carriers. Our shipping partners are experiencing extended delivery timeframes due to global shipping challenges. Standard Ground delivery is not guaranteed by the carrier but typically occurs within 8 business days after the order has processed. Orders shipped via Expedited and Express may be delayed (see below). For the most up to date delivery estimate, check the tracking number found on your shipping confirmation email. Refunds are not being issued for delays in shipping during this time.
During promotions, holidays, and at the end of each month, shipments may be delayed slightly due to high order volumes.
STANDARD GROUND: Please allow 1-2 business days for processing depending on product availability and order volume.
  • Orders shipped Standard Ground are typically delivered in 8 business days after processing.
  • Orders for P.O. Boxes will be shipped via USPS and are delivered within 5-14 business days.
  • Orders for APO/FPO/DPO and US territories are delivered within 14-21 days via USPS.
EXPEDITED: Orders placed by 2:00 p.m. EST Monday–Friday will be processed and shipped the same day depending on product availability and order volume. Orders placed after 2:00 p.m. EST will be processed and shipped the next business day. Please note that Expedited Delivery is taking longer due to global shipping challenges.
  • Currently, orders shipped via Expedited Delivery are delivered within 2-4 business days from the order ship date.
  • Orders for P.O. Boxes, APO/FPO/DPO and US territories are not eligible for Expedited Delivery service.
  • Expedited shipping does not include weekend delivery. Your order will deliver on the next business day.
EXPRESS: Orders placed by 2:00 p.m. EST Monday–Friday will be processed and shipped the same day depending on product availability and order volume. Orders placed after 2:00 p.m. EST will be processed and shipped the next business day. Please note that Express Delivery is taking longer due to global shipping challenges.
  • Currently, orders shipped via Express Delivery are delivered within 1-3 business day from the order ship date.
  • Orders for P.O. Boxes, APO/FPO/DPO and US territories are not eligible for Express service.
  • Express shipping does not include weekend delivery. Your order will deliver on the next business day.

BUSINESS DAY* CALENDAR DAY STATUS
Day 0 (Monday) 0 Order Prep / Shipping
Day 1 (Tuesday) 1 Order Prep / Shipping
Day 2 (Wednesday) 2 Ground Transit
Day 3 (Thursday) 3 Ground Transit
Day 4 (Friday) 4 Ground Transit
Day 4 (Saturday) 5 Ground Transit
Day 4 (Sunday) 6 Ground Transit
Day 5 (Monday) 7 Ground Transit
Day 6 (Tuesday) 8 Ground Transit
Day 7 (Wednesday) 9 Ground Transit
Day 8 (Thursday) 10 Ground Transit
**If order is placed on Sat/Sun, the following Monday is business day 0

Shipping Rates

Shipping charges are based on order value and are summarized in the table below:
Order value Standard Ground Expedited Express
Up to $250$6.95$12.95$19.95
$250.01 to $500$14.95$19.95$29.95
Over $500$29.95$39.95$44.95

For orders shipped to Puerto Rico, a single rate applies, regardless of order value:
Order value USPS Priority USPS Express
All Puerto Rico Orders$10.95$39.95

USPS PRIORITY: Delivery occurs 10 to 14 business days after your order is processed.
USPS EXPEDITED: Delivery occurs two to five business days after your order is processed.

Discounted Shipping Rate Offer

For our Band of Beauty members, we offer free shipping on orders over $100. Free shipping does not apply to expedited shipping services or shipments to US territories with the exception of Puerto Rico. For more information on Band of Beauty click here.
Shipping for Consultant enrollment orders will vary based on service level as noted below.
Standard Ground Expedited Express
$6.95 $12.95 $19.95